On reaching Shimla after a fabulous Toy Train Ride, We faced the worst ever hotel experience in our life. We had a Booking at Hotel Mahamaya – OYO Rooms 055 Mall Road Tourism Lift located at Cart Road near the HPTDC Lift for a day. The booking was done through Hotels.com and the option of paying at the hotel was chosen. They even sent an SMS to confirm our stay and upon giving a missed call at a number sent another message saying the booking was confirmed. Still, on reaching the hotel, we found that there was no booking in my name. After searching carefully the reception guy found that it was in the cancelled booking list. The room we booked for Rs.1600/- had to be booked again for Rs.2400/- including breakfast.
We had no other choice – we paid the extra money and booked the hotel. The hotel experience was equally horrible. The room was small with no space and the cabinets were dirty and smell bad. The jug was leaking and we found the floor and the centre table wet. On the next morning when we needed, we found that the ceiling fan was not working. On the night we reached – we realized that the geyser was also not working – calling the room service fixed the geyser but the fan never worked. In the night, suddenly one of the lights also started blinking and this time we were no mood to call them again.
We faced another serious problem in the night – being located on the cart road, all night there was the noise of car horns and it was very difficult to sleep. The rooms and ambience were extremely poor. Even though we had to pay the extra amount, I must say the rooms don’t even deserve to be charged at the actual price also. These rooms of Hotel Mahamaya should not cost more than Rs.1000/- including breakfast.
The only advantage of this hotel is located in a very convenient location from where the Ridge or the Mall Road can be reached in 15 minutes. The HPTDC Lift that connects Cart Road and Mall Road is only at 5 minutes walk. The food was not as bad as the hotel condition.
My Rating for Hotel Mahamaya – OYO Rooms 055 Mall Road Tourism Lift are;
- Location – 3.5/5
- Ambience – 2/5
- Cleanliness – 2.5/5
- Amenities – 3/5
- Rooms – 2/5
- Value for Money – 2/5
- Overall – 2.5/5